Shipping policy

Last Updated: April 4, 2026

Welcome to Express Gulf, your trusted destination for high-quality car accessories in Kuwait. We are committed to ensuring that your orders are processed and delivered quickly, safely, and with care. Please read our shipping policy below to understand how we handle delivery and order processing.

1. Shipping Coverage

We currently deliver across all areas of Kuwait.
For any special delivery requests or bulk orders, please contact our support team before placing your order.

📧 Email: naserkadah14@gmail.com
📞 Phone: 65137831

2. Processing Time

All confirmed orders are processed within 1–2 business days.
Orders placed after working hours or during public holidays will be processed on the next working day.

We ensure every product is carefully checked and packed before dispatch.

3. Delivery Timeframes

  • Kuwait City: 1–2 business days
  • Other areas in Kuwait: 2–4 business days

We work with reliable local courier partners to ensure fast and safe delivery across Kuwait.

4. Shipping Charges

Shipping charges may vary depending on location and order size.
Any applicable delivery fee will be shown at checkout before payment confirmation.

(You can also offer free delivery above a certain amount if your client decides later.)

5. Order Tracking

Once your order is shipped, you will receive confirmation via SMS or email with delivery details (if tracking is available).

6. Delays and Exceptions

While we aim for fast delivery, delays may occur due to external factors such as courier issues, weather conditions, or high order volume.

Express Gulf is not responsible for delays caused by third-party delivery services, but we will always assist you in tracking your order.

7. Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 24 hours of delivery.

Please include your order number and clear photos of the issue so our team can resolve it quickly with a replacement or suitable solution.

8. Contact Information

For any shipping-related inquiries, please contact:

Express Gulf
📞 Phone: 65137831
📧 Email: naserkadah14@gmail.com
📍 Address: Shuwaikh Industrial, St. 19, Postal Code 70031, Al Asimah, Kuwait
🌐 Website: expressgulfkw.com